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Author, Editor(s)

Author(s):

Freiheit, Jörn
Zangl, Fabrice

dblp
dblp

Not MPG Author(s):

Zangl, Fabrice

BibTeX cite key*:

Freiheit2007a

Title

Title*:

Model-based User-interface Management for Public Services

Journal

Journal Title*:

Electronic Journal of e-Government

Journal's URL:

http://www.ejeg.com/index.htm

Download URL
for the article:

http://www.ejeg.com/volume-5/vol5-iss1/v5-i1-art6.htm

Language:

English

Publisher

Publisher's
Name:

Academic Conferences Limited

Publisher's URL:


Publisher's
Address:

Kidmore End, UK

ISSN:

1479-439X

Vol, No, pp, Date

Volume*:

5

Number:

1

Publishing Date:

June 2007

Pages*:

53-62

Number of
VG Pages:

10

Page Start:


Page End:


Sequence Number:


DOI:


Note, Abstract, ©

Note:


(LaTeX) Abstract:

Public business processes can be very complex. That makes it hard for citizens to understand these processes and for software companies to implement them into software tools. Changes of the process entail expensive effort in both teaching the citizens and adapting the software. For business processes several model-based approaches have been suggested to deal with high complexity, such as BPMN. However, modelling simplifies work of software developers rather than of citizens. We present an approach where an adequate user-interface with user-centric pertinent information is derived directly from the models. Our approach combines the advantages of having models for the software developers with the requirements of the users.

The modelling technique we are using is Event-driven Process Chains (EPCs). EPCs are widely accepted in the commercial area and are comprehensively investigated in the academic area as well. Due to their graphical description they are easy to understand. EPCs are implemented in the ARIS toolset, which offers the possibility to attach attributes to the elements of the EPCs. This paper will demonstrate how these attributes are used to derive a user-interface, e.g. a relevant website or document, for each state or transition of the EPC. The tools used extract the values of the attributes and incorporate them into a web-based user-interface according to the EPC of the modelled business process. Execution of the model then is equivalent to running the user-interface. A change of the process requires a change of the model only, which is much easier to handle than changing the implementation of the user-interface.

URL for the Abstract:

http://www.ejeg.com/volume-5/vol5-iss1/v5-i1-art6.htm

Categories,
Keywords:

Business processes, event-driven process chains, user-interface, modelling

HyperLinks / References / URLs:


Copyright Message:


Personal Comments:


Download
Access Level:

Internal

Correlation

MPG Unit:

Max-Planck-Institut für Informatik



MPG Subunit:

Programming Logics Group

Audience:

experts only

Appearance:

MPII WWW Server, MPII FTP Server, MPG publications list, university publications list, working group publication list, Fachbeirat, VG Wort, CCL bibliography


BibTeX Entry:

@ARTICLE{Freiheit2007a,
AUTHOR = {Freiheit, J{\"o}rn and Zangl, Fabrice},
TITLE = {Model-based User-interface Management for Public Services},
JOURNAL = {Electronic Journal of e-Government},
PUBLISHER = {Academic Conferences Limited},
YEAR = {2007},
NUMBER = {1},
VOLUME = {5},
PAGES = {53--62},
ADDRESS = {Kidmore End, UK},
MONTH = {June},
ISBN = {1479-439X},
}


Entry last modified by Jörn Freiheit, 02/28/2008
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Editor(s)
Jörn Freiheit
Created
01/15/2008 02:05:13 PM
Revision
1.
0.


Editor
Jörn Freiheit
Jörn Freiheit


Edit Date
12/17/2007 09:52:52 AM
12/14/2007 03:48:21 PM